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Office Depot Caught Offering Deceptive Tech Support

Office Depot Caught Offering Deceptive Tech Support

The various Big Box stores sell computers to both consumers and businesses all over the country. In addition, many of them have tapped into the Tech Support Services market and upsold “PC Check-ups” to their customer base. As it turns out, in one case a Big Box store installed a tool that faked a malware infection, which then triggered further up-sells based on a lie.

Arizona’s Data Breach Notification Law

Arizona’s Data Breach Notification Law

Did you know Arizona has a legislation that requires private entities or government agencies to notify individuals who have been impacted by security breaches that may compromise their personally identifiable information?

Please note, entities covered by the federal Health Insurance Portability and Accountability Act (“HIPAA”) or Gramm-Leach-Bliley Act are exempt from this law.

How to Get the Best Service Out of an IT Help Desk

How to Get the Best Service Out of an IT Help Desk

Does your business engage with an IT Company and have access to a ticket based IT service desk or help desk?
If so, the following 4 tips will ensure you get the best service out of every encounter
1) Report your technical issues as they happen

Report your issues as they happen and you will often experience a faster resolution remotely.

Beware of Domain Listings and Website Listing Service Scams

Beware of Domain Listings and Website Listing Service Scams

PSA: Several of our clients have sent over the following “Website Listing Service” letters that have been mailed to them.

EXAMPLE:

 

These are a scam. If you own a domain name, and you’re not using a domain name privacy service, your full name and address is public information.

PK Tech Announces Security Operations Center-as-a-Service in Partnership with Arctic Wolf

PK Tech Announces Security Operations Center-as-a-Service in Partnership with Arctic Wolf

AWN CyberSOC™ Service Gives PK Tech Customers Industry-Leading Managed Threat Detection and Response Services to Tackle the Increasing Dangers of Advanced Cyberattacks
 

Phoenix, AZ –Feb 28, 2019 –PK Tech has teamed with Arctic Wolf Networks, a leading security operations center (SOC)-as-a-service company, to provide threat detection and response capabilities to protect against today’s advanced cyberattacks.

Intel Shortages Affecting Workstation and Servers

Intel Shortages Affecting Workstation and Servers

Heads up to those in the market for desktops, laptops, and servers: The great Intel shortage of 2019 is here.
We’re seeing very limited stock for Intel-based computers and servers across all major manufacturers. We’ve heard estimates that availability will be back to normal by Q3 2019. If you purchase a back ordered intel based computer, its estimated to take months to arrive at this point.

Life as a High Value Phishing Target

Life as a High Value Phishing Target

If you’re a business owner, manager, finance person, or have any sort of purchasing power, you’re a high value target for cyber-criminals.  
You also may be described as one of three things:

A whale (hackers try to “spear” you)
Aery attacked person (VAP)
A high-value target (HVT).  

The effectiveness of phishing is indisputable.