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8 Tips for Choosing the Right IT Service Provider

Picking the right service providers is crucial for business success. Find out how to do it right.
You might think our message here is “hire PK Tech”, but you’d be wrong. Our goal is to make you look good. We hope that’s through PK Tech’s IT consulting services, but if it’s not, we know the following will help you to choose the best IT service provider for your business.

PK Tech Partners with Arizona Humane Society

RELEASE: PK Tech Partners with Arizona Humane Society
April 24, 2019

In an effort to give back to the community, PK Tech has partnered with the Arizona Humane Society (AHS) to provide incentive donations for referrals to prospective clients.

The partnership is simple, yet effective.

Windows 7 Support Ends January 14, 2020

Microsoft released Windows 7 on October 22nd, 2009 and will discontinue support on January 14, 2020.
 

What does this mean for you?

If your PC is running Windows 7 after January 14, 2020, it will no longer receive security updates.
If you’re in a regulated industry you’re likely required to use software that still receiving security updates from the manufacturer in order to be compliant.

Office Depot Caught Offering Deceptive Tech Support

The various Big Box stores sell computers to both consumers and businesses all over the country. In addition, many of them have tapped into the Tech Support Services market and upsold “PC Check-ups” to their customer base. As it turns out, in one case a Big Box store installed a tool that faked a malware infection, which then triggered further up-sells based on a lie.

Arizona’s Data Breach Notification Law

Did you know Arizona has a legislation that requires private entities or government agencies to notify individuals who have been impacted by security breaches that may compromise their personally identifiable information?

Please note, entities covered by the federal Health Insurance Portability and Accountability Act (“HIPAA”) or Gramm-Leach-Bliley Act are exempt from this law.

How to Get the Best Service Out of an IT Help Desk

Does your business engage with an IT Company and have access to a ticket based IT service desk or help desk?
If so, the following 4 tips will ensure you get the best service out of every encounter
1) Report your technical issues as they happen

Report your issues as they happen and you will often experience a faster resolution remotely.

Beware of Domain Listings and Website Listing Service Scams

PSA: Several of our clients have sent over the following “Website Listing Service” letters that have been mailed to them.

EXAMPLE:

 

These are a scam. If you own a domain name, and you’re not using a domain name privacy service, your full name and address is public information.

PK Tech Announces Security Operations Center-as-a-Service in Partnership with Arctic Wolf

AWN CyberSOC™ Service Gives PK Tech Customers Industry-Leading Managed Threat Detection and Response Services to Tackle the Increasing Dangers of Advanced Cyberattacks
 

Phoenix, AZ –Feb 28, 2019 –PK Tech has teamed with Arctic Wolf Networks, a leading security operations center (SOC)-as-a-service company, to provide threat detection and response capabilities to protect against today’s advanced cyberattacks.