Managed IT Services (IT Zen)
Rest easy knowing your technology is always working smoothly with our proactive monitoring and maintenance solutions
PK Tech specializes in providing swift, dependable IT services to Arizona businesses. You'll experience fewer distractions and less downtime while we handle all facets of your business IT, from hardware installations and software upgrades to system troubleshooting and technical support.
Managed Services (IT Zen) ensure that your technology doesn’t get in the way of your core processes. Rather than addressing issues after they arise, we proactively manage your systems to spot and resolve weaknesses before they cause major problems. And to ensure all your needs are covered, we’ve developed IT Zen Essentials and IT Zen Comprehensive plans.
Ensure your IT is always operating at peak performance
IT Zen Essentials
Ideal for businesses that need stress-free IT and responsive support. Features include:
- Datto backup solutions with weekly reports
- Quarterly onsite and remote checkups
- Remote monitoring and management agent for each covered computer
- Windows/3rd-party application updates
- Web security filtering
- Private help desk service with reduced rates
- Onsite assistance with reduced rates
IT Zen Comprehensive
Perfect for companies that require all-inclusive solutions and support. Features include:
- All features of IT Zen Essentials plan
- IT advisory (vCIO guidance and planning)
- Thorough monthly server checkups
Quality-first service
In a few words, they provide quality over quantity. We appreciate PK Tech’s smaller and more knowledgeable employee base that allows them to understand who we are and what we do. Our PK Tech representative not only assists our current needs, but anticipates future ones.
Derek Hunchak
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