Support Center

Welcome to the PK Tech Support Center

Support Email

[email protected]

Phone Support

(602) 639-9900

Support Hours

Monday to Friday, 8AM - 5PM
(excluding holidays)

Keeping your technology working properly is crucial for the growth and success of your company. At PK Tech, we provide you with the computer service and IT support that you have been looking for.

Contact our help desk and speak directly to a member of our staff about your IT issues. We will work diligently to resolve the problem without charging outrageous fees or surprising you with hidden costs. The Zen Support Center is here to help.

PK Tech Support Availability Schedule

Standard Support Hours

Monday to Friday, from 8AM-5PM
(Excluding mentioned holidays)

Holiday Schedule

  • New Year’s Day (January 1)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (first Monday in September)
  • Thanksgiving (fourth Thursday in November)
  • Day after Thanksgiving
  • Christmas Day

Rate Multiplier Table

  • After hours and weekends - 2x
  • Holidays - 3x

Getting Support Outside Standard Support Hours

No need to worry! PK Tech does monitor our system for new tickets (sent to [email protected]) and we may step in to repair simple items at our own discretion. Moreover, we may also schedule maintenance services outside our standard hours to ensure you experience minimal downtime.

For anything that requires significant work, including disaster recovery and remote/on-site work, we may be able to set a schedule depending on our availability with the rate modifiers listed above. But before we start on any work, we require a written document stating “I agree to the rate modifier” sent to [email protected].